Translated: Excellent communication with the owner, above-standard equipped apartment.
Original (Slovak): Výborná domluva s majitelem, nadstandardně vybavený apartmán.
Translated: Everything is okay.
Original (Slovak): Všetko ok.
Translated: Everything was OK. The location, the facility, everything. I couldn't find anything wrong. Communication with the owner, simply everything was great.
Original (Slovak): Všetko bolo OK. Lokalita, zariadenie, všetko. Nič by som nevytkol zle. Komunikácia s majiteľom, proste všetko super.
Translated: We were accommodated and everything was fine.
Original (Slovak): Boli sme ubytovaní a všetko bolo v poriadku.
Translated: Everything OK
Original (Slovak): Všetko OK
Translated: We were satisfied. Thank you.
Original (Slovak): Boli sme spokojní. Ďakujem
Translated: Everything was great.
Original (Slovak): Všetko bolo super.
Translated: The accommodation was nice except for a few cleanliness issues. There were cobwebs and spiders everywhere. The glasses and plates in the cabinet were dirty... the entire set should be checked before guests arrive. Other than that, it was fine.
Original (Slovak): Ubytovanie bolo pekné až na pár nedostatkov čo sa týka čistoty. Všade samá pavučina a pavúky. V linke špinavé poháre a taniere... treba pred príchodom návštevníkov prekontrolovať celý servis. Inak v pohode.
The host's answer:
Translated: Good day, thank you for your review. We are glad that you otherwise liked the accommodation and that your stay was fine. Since we are located directly within the Pieniny National Park and right next to the forest, our guests are in close contact with nature. Naturally, this means that small insects occasionally get inside, while outside on the property, our guests often get to see running roe deer, foxes, and similar wildlife. We sincerely apologize for the shortcomings with the dishes and have immediately strengthened our checks before guests arrive. We are truly sorry about your rating, as it is the lowest review we have ever received. However, we believe this was just an isolated experience, and we hope to convince you of our usual standards during your next visit to the Pieniny.
Original (Slovak): "Dobrý deň, ďakujeme za recenziu. Sme radi, že ubytovanie sa vám inak páčilo a pobyt bol v pohode. Keďže sa nachádzame priamo na území Pieninského národného parku a hneď vedľa lesa, naši hostia bývajú v bezprostrednom dotyku s prírodou. S tým prirodzene súvisí, že sa dnu občas dostane drobný hmyz, zatiaľ čo vonku na pozemku sa našim hosťom bežne naskytne pohľad na pobehujúce srnky , líšky a podobne . Za nedostatky s riadom sa, samozrejme, ospravedlňujeme a kontrolu pred príchodom hostí sme hneď posilnili. Vaše hodnotenie nás úprimne mrzí, keďže ide o vôbec najnižšiu recenziu, akú sme kedy dostali. Veríme však, že to bola len ojedinelá skúsenosť a pri ďalšej návšteve Pienin vás presvedčíme o našich štandardných službách.
Translated: Great satisfaction. Amenities, cleanliness, coffee, tea available.
Original (Slovak): Veľká spokojnosť. Vybavenie, čistota, káva, čaj k dispozícii.
Translated: We were the only ones staying in the entire property, a quiet place despite being near the main road. The towels in the room were musty, the kettle was clogged with limescale but usable; another kettle was available in the common room. The only big downside was the wellness where the hot tub didn’t reach the proper temperature even after a day and the jets didn’t work properly, but the owner promptly responded that the wellness (sauna, hot tub) was charged only for one day even though we stayed for three days.
Original (Slovak): ubytovany sme boli v celom objekte sami,tiche miesto aj ked pri hlavnej ceste. uteraky ktore boli na izbe boli zatuchnute,konvica na izbe bola zanesena vodnym kamenom ale dala sa vyuzit v spolocenskej miestnosti druha,jedine velke minus bol wellnes kde virivka ani po dni nedosiahla teplotu ako by mala a trisky toez nefungovali akoby mali ale majitel pohotovo reagoval ze za wellnes (sauna,virivka) uctoval len za jeden den a boli sme na 3 dni
The host's answer:
Translated: Thank you for the feedback. We would like to respond regarding the hot tub. The hot tub temperature on the second day was 34 degrees, which is a common user temperature for a hot tub (the maximum is 40 degrees Celsius). The jets on the hot tub are functional and are controlled by turning them. Of course, we are disappointed that your review mentioned only the negatives :).
Original (Slovak): Ďakujeme za spätnú väzbu . Radi by sme zareagovali na časť o vírivke . Teplota vírivky v druhý deň bola 34 stupňov , čo je bežná užívateľská teplota vírivky ( maximum je 40 stupňov celzia) . Trysky na vírivke sú funkčné a ovládajú sa pootočením. Pravdaže sme sklamaní , že ste vo vašej recenzii uviedli iba negatíva :) .
Translated: We were satisfied with the accommodation and rate it only positively.
Original (Slovak): Boli sme spokojní s ubytovaním a hodnotíme to len kladne.
Translated: Everything turned out well.
Original (Slovak): Všetko dopadlo dobre.
Translated: I was very pleasantly surprised by the quality of the accommodation and the owner's approach, I can only recommend it 🙋👍
Original (Slovak): Bol som veľmi milo prekvapený kvalitou ubytovania a prístupom majiteľa, môžem len odporúčať 🙋👍
Translated: We liked the apartment, thank you.
Original (Slovak): V apartmáne sa nám páčilo, ďakujeme.
Translated: Beautiful, clean, fragrant accommodation with a great location. The owner was accommodating, we were satisfied.
Original (Slovak): Ubytovanie krásne, čisté, voňavé s výbornou polohou.Majiteľ ústretový, bolo sme spokojní.
Translated: Accommodation met our expectations. Communication with the owner was pleasant and accommodating.
Thank you.
Original (Slovak): Ubytovanie splnilo naše očakávania. Komunikácia s majiteľom bola príjemná a ústretová.
Ďakujeme.
Translated: Kind and helpful owner. Clean and modernly equipped apartment with a balcony. Near hiking trails.
Original (Slovak): Milý a ochotný majiteľ.Čisty a moderne vybavený apartmán s balkónom.V blízkosti turistických chodníkov.
Translated: Awesome accommodation, absolute privacy, apartment facilities are great, we will definitely return.
Original (Slovak): Parádne ubytovanie ,absolútne súkromie ,vybavenie apartmánu super ,určite sa sem vrátime
Translated: New, modern, tasteful furniture, spacious room with kitchenette and couch.
Original (Slovak): Nový, moderný, vkusný nábytok, priestranná izba aj s kuchynkou, gaučom.
Translated: Very nice accommodation, also suitable for work groups.
Original (Slovak): Veľmi pekné ubytovanie, vhodné aj pre pracovné kolektívy.
Translated: The accommodation is truly beautiful and luxurious. The lovely surroundings and views of the area around Červený Kláštor give it that perfect charm. Each room has its own bathroom and kitchen plus modern design. Everyone liked it very much.
Original (Czech): Ubytovanie je naozaj nádherne a luxusné. Krásne prostredie a výhľady na okolie Červeného Kláštora mu dodávajú to pravé čaro. Každá izba má vlastnú kúpeľnú a kuchyňu + moderný dizajn. Všetkým sa veľmi páčilo.
Translated: Modern, clean, pleasant accommodation, large bathroom, generously equipped kitchen area. Even though there is a main road nearby, we were not disturbed. Large parking lot. Problem with TV connection when multiple guests are staying.
Original (Slovak): Moderné, čisté, príjemné ubytovanie, veľká kúpeľňa, veľkoryso vybavená kuchynská linka. Aj keď sa v blízkosti nachádza hlavná cesta, neboli sme rušení. Veľké parkovisko. Problém s pripojením sa telky pri viacerých ubytovaných.
Translated: The accommodation was great, everything was beautiful.
Original (Slovak): Ubytovanie bolo super, všetko bolo krásne.
Translated: The accommodation is nice, everything was fine.
Original (Slovak): Ubytovanie je pekné, všetko bolo v poriadku.
Translated: The apartment was very nice, thank you.
Original (Slovak): Apartmán bol veľmi pekný, ďakujeme.
Translated: Extremely accommodating owner. Tastefully and practically furnished apartments. A pleasant surprise was the coffee machine with excellent coffee in the common room. The possibility of barbecuing and gathering in the evening is great. The only downside is the proximity of the road (it's not hidden; it's shown in photos)—traffic even at night. With windows closed, the noise cannot be heard. Definitely recommend.
Original (Slovak): Maximálne ústretový majiteľ. Vkusne a účelne zariadené apartmány. Milým prekvapením bol kávovar s výbornou kávou v spoločenskej miestnosti. Možnosť opekania, spoločného večerného posedenia je super. Jediné mínus je blízkosť cesty(netaja ju. Je na fotkách) - premávka aj v noci. Pri zatvorených oknách hluk nepočuť. Určite odporúčam.
Translated: Great accommodation, nicely furnished, we will definitely come back
Original (Slovak): Skvelé ubytovanie, pekne vybavené, určite sa ešte vrátime
Translated: Accommodation truly on another level, tastefully furnished rooms, sufficient amenities. Everything comparable to abroad. I was very pleasantly surprised. The owner's dealings were solid. (We communicated only by phone, but that suited me.) In my eyes, the price was reasonable. Highly recommended.
Original (Slovak): Ubytovanie na skutocne na urovni, vkusne zariadene izby, dostatocne vybavenie. Vsetko porovnatelne so zahranicim. Bola som velmi milo prekvapena. Solidne jednanie majitela. (Komunikovali sme iba telefonicky, ale mne to takto vyhovuje.) V mojich ociach primerana cena. Vrelo doporucujem.
Translated: Everything was perfect. Thank you.
Original (Slovak): Všetko bolo perfektné. Ďakujeme.
Translated: Everything was excellent, a very good stay.
Original (Slovak): Všetko bolo výborné, veľmi dobrý pobyt.
Translated: Everything was good, everything was fine here.
Original (Slovak): Všetko bolo dobré, bolo tu v poriadku.
Translated: We definitely recommend this accommodation. The apartments were beautiful and clean. We praise the great location and the owner's approach. We deduct one point because the reconstruction is still being completed, but we did not notice it inside.
Original (Slovak): Ubytovanie rozhodne odporúčame ďalej. Apartámy boli krásne, čisté. Chválime skvelú lokalitu a prístup majiteľa. Jeden bodík sťahujeme z toho dôvodu, že sa ešte dokončuje rekonštrukcia, ale v interiéry sme to nepocítili.
Translated: Amazing environment, great and accommodating communication with the owner... highly recommended 🤗🤗
Original (Slovak): Uzasne prostredie, skvelá a ústretová komunikácia s majiteľom….odporucam 🤗🤗
Translated: Clean, new accommodation with easy access to hiking, rafting, cycling. Good amenities
Original (Slovak): Čisté, nové ubytovanie s ľahkou dostupnosťou na pešiu turistiku, splav, cyklistiku. Dobré vybavenie
Translated: The accommodation is beautiful, a view of Tri korunky right from the balcony. The owner is an amazing person
Original (Slovak): Ubytovanie je nádherné, výhľad na Tri korunky rovno s balkóna. majiteľ je úžasný človek
The host's answer:
Translated: Good day, thank you for your review of our apartment house. Could you specify more precisely what we should improve: accommodation equipment, what should improve regarding staff and services?
Thank you for specific suggestions, but honestly I think you underrated our apartment house.
Thank you for the feedback :)
Original (Slovak): Dobrý deň ,ďakujeme za Vaše hodnotenie nášho apartmánového domu. Je možné presnejšie špecifikovať v čom máme zlepšiť konkrétne : vybavenie ubytovania, v čom sa má zlepšiť personál a služby ?
Ďakujem za konkrétne námety , avšak úprimne si myslím že ste náš apartmánový dom podhodnotili.
Ďakujeme za spätnú väzbu :)