Translated: The owner was very pleasant. Thank you.
Original (Slovak): Pán majiteľ veľmi príjemný. Ďakujeme.
Translated: Everything was fine during the stay.
Original (Slovak): Na pobyte bolo všetko v poriadku.
Translated: We were satisfied with the accommodation. The cabin was clean and the kitchen was really well equipped. Communication with the owners was excellent.
The only downside for me is that we found out about the electricity policy (the stay includes 12 kW/day, and if you exceed this, you pay extra at the end of the stay) and the deposit for the cabin less than a week before the stay. It would be great if you could add this information to the listing. Personally, I think it’s unfair to customers to receive such important information just before the stay, when cancellation fees are already at risk in case of cancellation.
Original (Slovak): S ubytovaním sme boli spokojný. Chata bola čistá a ozaj super vybavená kuchyňa.Komunikácia s majiteľmi na super úrovni.
Jediné mínus za mňa je, že o fakte čo sa týka elektriny(v cene pobytu je 12KW/deň, ak miniete viac dopláca sa cena na konci ubytovania)a kaucie za chatu sme sa dozvedeli necelý týždeň pred absolvovaním pobytu. Bolo by super ak by ste tieto informácie doplnili do inzerátu. Osobne si myslím, že nie je fér voči zákazníkovi ak sú mu dosť dôležité informácie oznámené tesne pred pobytom, kedy už hrozia storno poplatky za prípadné zrušenie pobytu.
The host's answer:
Translated: Dear guests, thank you for the generally good review.
Regarding the electricity consumption above the 12kWh/day limit, which you only found out about when you received detailed up-to-date information a few days before your arrival—because that is when we send the CURRENT situation to the client a few days before arrival 😘. This method has worked well for us with all our guests so far.
It is certainly not our intention to hide anything from our clients.
P.S. We would have appreciated it if you had shared this criticism with us in person upon departure.
We hope to see you again 🥰
Eva and Marián Kyša
Original (Slovak): Vážení hostia, ďakujeme za vcelku dobré hodnotenie.
Čo sa týka spotreby el. energie nad limit 12kWh/deň, o ktorej informáciu ste sa dozvedeli až keď ste obdržali podrobné aktuálne info iba niekoľko dní pred príchodom, lebo vtedy klientovi posielame AKTUÁLNU situáciu pár dní pred príchodom😘. Takto sa nám to osvedčilo zatiaľ pri všetkých hosťoch.
Určite nie je naším záujmom hocičo pred klientami tajiť.
P.s. privítali by sme, keby ste túto kritiku povedali nám osobne pri odchode.
Verím, že sa ešte stretneme🥰
Eva a Marián Kyša
Prvé slová majú byť: Vážení hostia...
Translated: The wooden cottage was perfect. We come here every year and are very satisfied.
Original (Slovak): Drevenica bola perfektná. Chodíme sem každoročne, sme veľmi spokojní.
Translated: Everything was fine, just as we agreed with Mr. Kyš (the owner). Very good, friendly, and accommodating communication and service from the owner. The accommodation is great; I recommend it for anyone looking for a wooden cottage.
Original (Slovak): Všetko bolo v poriadku, tak ako sme sa s pánom Kyšom (majiteľom) dohodli. Veľmi dobrá, priateľská a ústretová komunikácia aj servis zo strany majiteľa. Ubytovanie super, pre toho kto hľadá drevenicu, tak odporúčam.
Translated: We were satisfied and everything went smoothly, thank you.
Original (Slovak): Boli sme spokojní a všetko prebehlo v poriadku, ďakujeme.
Translated: We were happy. The wooden cabin is in a traditional style, very cozy.
Original (Slovak): My sme boli spokojní. Drevenica je v tradičnom štýle, veľmi útulná.
The host's answer:
Translated: We would gladly welcome such a decent group with children😘
Original (Slovak): Radi privítame takú slušbú partiu s deťmi😘
Translated: Everything went smoothly.
Original (Slovak): Všetko prebehlo v poriadku.
Translated: Everything was great.
Original (Slovak): Super bolo všetko
Translated: We were satisfied with the stay
Original (Slovak): s pobytom sme boli spokojní
Translated: We were satisfied with the stay and the accommodation equipment, pleasant owner.
Original (Slovak): s pobytom a vybavením ubytovania sme boli spokojní, príjemný majiteľ
Translated: Everything was fine in terms of cleanliness and equipment, we were satisfied.
Original (Slovak): V rámci čistoty a vybavenia bolo všetko v poriadku, boli sme spokojní.
Translated: We rate the stay positively, everything went smoothly.
Original (Slovak): Pobyt hodnotíme pozitívne, všetko prebehlo v poriadku.
The host's answer:
Translated: Thank you for the positive review
Original (Slovak): Ďakujeme za priaznivé hodnotenie
Translated: Everything was fine, the gentleman was great.
Original (Slovak): Všetko bolo v poriadku, pán bol super.
Translated: The owner was nice and accommodating, the cabin was spacious and comfortable. However, we expected the cabin to be better insulated; without the radiators on, it is cold.
The location of the cabin was fine, we didn’t have any problem with the location or neighbors.
Original (Slovak): Majitel bol mily a ustretovy, chata bola priestranna a pohodlna. Avsak cakali sme ze chata bude lepsie zateplena, bez zapnutych radiatorov je cloveku zima.
Miesto chaty bolo fajn, nemali sme problem ani s lokaciou ani so susedmi.
The host's answer:
Translated: Thank you for the review. We were also happy with your group. You left the cottage tidy and clean. We will gladly welcome you again.
Original (Slovak): Ďakujeme za hodnotenie. Aj my sme boli spokojní s vašou partiou. Nachali ste chalupu upraranú a čistú. Radi vás privítame znovu
Translated: Perfect cozy little cabin, everything close by, 10 out of 10, even the weather was great, so super fantastic 🤗
Original (Slovak): Perfektná útulná chatička, všade blízko, 10 bodov z 10tich, aj počasie vyšlo, takže super bomba🤗
Translated: Everything was fine, the wooden cabin was nice.
Original (Slovak): Všetko bolo v poriadku, drevenica bola pekná.
The host's answer:
Translated: Thank you for your review.
We look forward to welcoming you again🥰
Original (Slovak): Ďakujeme za vaše hodnotenie.
Radi vás uvítame znova🥰
Translated: We were satisfied with the wooden cottage, we liked it here.
Original (Slovak): V drevenici sme boli spokojní, páčilo sa nám tu.
Translated: Pleasant accommodation in a chalet that met all our expectations (family with two children and a dog). Everything with the owners went according to the agreement in a friendly atmosphere and without any problems.
Original (Slovak): Príjemné ubytovanie v chate,ktorá spĺňala všetky naše očakávania(rodina s dvoma deťmi a psíkom). S majiteľmi prebehlo všetko podľa dohody v priateľskej atmosfére a bez akýchkoľvek problémov.
The host's answer:
Translated: Very good cooperation with the whole family. Sympathetic guests🥰
Original (Slovak): Veľmi dobrá bola spolupráca s celou rodinkou. Sympatickí hostia🥰
Translated: As agreed, so the stay proceeded. We were satisfied here.
Original (Slovak): Tak ako sme sa dohodli, tak aj prebiehal pobyt. Boli sme tu spokojní.
The host's answer:
Translated: Very nice friends-moms with their little kids🥰
Original (Slovak): Veľmi milé priateľky-maminky so svojimi detičkami🥰
Translated: Clean, excellently equipped, we were absolutely satisfied 💚
Original (Slovak): čisté, výborne vybavené, boli sme maximálne spokojní 💚
The host's answer:
Translated: We are happy to have guests like these
Original (Slovak): Z takýchto hostí máme radosť
Translated: We give the highest rating! We were very satisfied.
Original (Slovak): Dávame najvyššie hodnotenie! Boli sme veľmi spokojní.
Translated: Nice surroundings
Mr. Kyša is far from serious. We paid a deposit (half of the stay price) 26 days in advance, and the stay conditions, based on which we were to pay the deposit, were sent two weeks later. The conditions stated that the full stay cost is to be paid upon arrival + a 100 Euro deposit. Too bad we didn't know this before sending the deposit. We were supposed to have two prepared parking spots, but this was a lie because a neighbor came out and said we were parked on her property. Mr. Kyša knew that very well. Locals don’t like him due to his strange nature. In the cabin, there were cobwebs in the corners of the rooms on three floors. The property description said the 80L boiler (an old boiler without a thermostat) heats water in the bathroom in 30 minutes – a lie. It heated water to 60 degrees in 6 hours. When I told him this, he acted like he didn’t know. Heating on the ground floor is via old electric heaters that consume a lot. The additional kWhs (12 kWh/day) are charged to the client – this was also in the conditions we received only after paying the deposit.
There are traditional cheese producers, several of them in Zázrivá.
The surroundings are perfect for hiking and walking.
Original (Slovak): Pekné prostredie
Pán Kyša má od serióznosti ďaleko. Zálohu (polovicu ceny pobytu) sme zaplatili 26 dní vopred a podmienky pobytu na základe ktorých sme mali zaplatiť zálohu poslal o 2 týždne neskôr. V podmienkach bolo, že pobyt sa vypláca v plnej výške pri príchode + 100 eur kaucia. Škoda že sme to nevedeli predtým ako sme poslali zálohu. Mali sme mať pripravené 2 parkovacie miesta a bolo to klamstvo , pretože vyšla suseda a povedala že stojíme na jej pozemku. Pán Kyša to vedel veĺmi dobre. V okolí ho radi nemajú pre jeho zvláštnu povahu. V chate v rohoch izieb 3 poschodia pavučín. V popise chaty bolo že 80 L bojler ( starý bojler bez termostatu) v kúpelni nahreje vodu za 30min - klamstvo. Vodu na 60 stupňov nahrial za 6 hodín. Keď som mu to povedal , tváril sa že o tom nevie. Na prízemí je vykurovanie starými el ohrievačmi , a tie teda "žerú" . Za Kw navyše( 12 Kw / deň) si klient dopláca - aj to bolo v podmienkach , ktoré sme dostali až po zaplatení zálohy
Výrobcovia tradičných syrových výrobkov, ktorých je v Zázrivej viacero.
Okolie je ako stvorené na túry a prechádzky.
The host's answer:
Translated: We cannot agree with this review. We always try to prepare the property so clients are satisfied. A deposit of about 50% of the price is requested to confirm the booking to mark the date as occupied. The remaining payment is usually collected upon client arrival. We also require a deposit for possible damages and payment for firewood and extra electricity usage above the daily limit. Our property is a renovated rural log cabin, with three parking spots in the enclosed yard. When these clients arrived, parking was inaccessible due to snow and a waterlogged access road. I apologize for the inconvenience with the neighbor. It is untrue that we have problems with neighbors; most are accommodating and friendly!!! About the cobweb criticism: the clients arrived at 12:00, not 14:00 as agreed, so we could not finish preparing the property as usual. I had offered to heat the room and warm the water in the boiler at our expense before arrival, but they refused. Upon arrival, they refused to pay the rest or the deposit, which was a first for us! Despite that, we parted on good terms. They lied about their dog being clean and not shedding, but its hair was on all carpets and some beds. We reject the entire criticism and feel defamed. We are used to politely parting with our clients and inviting them back. Eva and Marián Kyša.
Original (Slovak): S týmto hodnotením nemôžeme súhlasiť. Vždy sa snažíme klientom pripraviť objekt tak aby boli spokojní. Zálohu vo výške cca 50% z ceny žiadame uhradiť pre potvrdenie príchodu aby sme termín vyznačili ako obsadený. Zvyšnú časť obvykle inkasujeme pri príchode klientov. Zároveň požadujeme úhradu kaucie pre uhradenie prípadných škôd a na úhradu spotrebovaného dreva do kozuba a el. energie nad denný limit. Náš objekt je prerobená vidiecka drevenica v ohradenom nádvorí sú tri parkovacie miesta .Pri príchode týchto klientov nebolo možné sprístupniť parkovisko kvôli snehu aj rozmočenej príjazdovej ceste. Za nepríjemnosti so sudedkou sa ospravedlňujem. Nie je pravdou, že máme nejaké problémy so susedmi, väčšinou sú ústretoví a vychádzame s nimi priateľsky!!! Ku kritike k pavučine len toľko, že klienti prišli už o 12,00 hod. a nie až o 14tej ako sme boli dohodnutí a preto sme nemohli dokončiť prípravu objektu ako sme boli zvyknutí. VOPRED pred príchodom som klientom navrhoval, že pre nich vykúrime priestor a zohrejeme vodu v bojleri na naše náklady, Toto však odmietli. Pri príchode odmietli doplatiť za pobyt aj uhradiť kauciu, čo sa nám stalo prvýkrát! napriek tomu sme sa rozišli spokojní. Oklamali nás, že pes, s ktorým prišli je čistotný a nestráca srsť. Jeho srsť bola na všetkých kobercoch aj na niektorých lôžkach. Celú kritiku odmietame a cítime sa pohanení. Sme zvyknutí s klientami sa slušne rozlúčiť a pozvať ich nabudúce. Eva a Marián Kyša .
Translated: The cabin is very nice, well maintained and clean. The interior pleasantly surprised us because it gave off a warm atmosphere and positive energy. The equipment is above standard. We felt at home! The kitchen is fully equipped. The fridge is large enough, microwave, kettle, dishes. The bedrooms are cozy. The surroundings are beautiful, romantic. The owners are kind, willing to help. We will gladly return again. Thank you for a great week.
Original (Slovak): Chata je veľmi pekná, udržiavaná a čistá. Interiér nás milo prekvapil, pretože pôsobil na nás príjemnou atmosférou a pozitívnou energiou. Vybavenie je nadštandardné. Cítili sme sa ako doma! Kuchyňa je vybavená kompletne. Chladnička dostatočne veľká, mikrovlnka, rýchlovarná kanvica, riad. Spálne sú útulne zariadené. Okolie krásne, romantika. Majitelia sú ústretový, ochotný poradiť. Radi sa sem opäť vrátime. Ďakujeme za skvelý týždeň.
Translated: Near the mountain\n\nWe were satisfied\n\nBeautiful village, everything accessible\n\nEverything
Original (Slovak): blizko hora
boli sme spokojny
pekna obec vsetko dostupne
vsetko
Translated: Very nice cabin, beautiful hikes, views, the host very kind and accommodating, very satisfied, thank you
Original (Slovak): Veľmi pekná chata krásne turistiky výhľady ubytovatel veľmi Milí ústretový veľká spokojnosť ďakujeme
Translated: We were very satisfied, a pleasant wooden cabin in a beautiful setting, close to the center, peace and quiet. The owners of the cabin are nice and accommodating. Definitely recommend it
Original (Slovak): Boli sme veľmi spokojní, príjemná drevenička v krásnom prostredí, blízko do centra, klud a pohoda. Majitelia dreveničky príjemní a ustretoví. Určite odporúčam
The host's answer:
Translated: Thank you, we look forward to welcoming you again in the future, of course with a discount
Original (Slovak): Ďakujeme, radi vás uvítame aj v budúcnosti, samozrejme už aj so zľavou
Translated: Nice environment and courtyard. The bonfire was very much enjoyed by the children.
Part of the garden could use a bit of tidying up and it would be even better. It's quite a nice wooden cabin but after years, some renovations and repairs are needed, especially for stays with families with children.
- In the rooms, under the beds, there was too much dust for my taste (we are allergic), I also had to wipe the shelves in the bathroom
- The staircase to the upper floor is unsuitable (not adapted) for small children (and older ones too)
- There is no WiFi at all; the accommodation offer pages are misleading about this
- The host cannot tolerate negative feedback and it would be good to welcome guests directly at the cabin and show where everything is
Original (Slovak): Pekné prostredie aj dvor. Ohnisko sa deťom veľmi páčilo.
Časť záhrady by chcelo trochu upraviť a bolo by to ešte lepšie. Je to vcelku pekná drevenica ale už sa žiadajú úpravy a opravy po rokoch hlavne pre pobyty rodín s deťmi.
- v izbách pod posteľami na môj vkus veľa prachu (sme alergici) aj v kúpeľni som musela utierať poličky
- schodisko na poschodie nevhodné (neprispôsobené) pre malé deti (aj staršie)
- WiFi tam vôbec nie je, na stránkach s ponukou ubytovania je to zavádzajúce
- pan domáci neznesie negatívne pripomienky a tiež by sa hodilo privítať hostí priamo na chalupe a tam poukazovať kde čo je
The host's answer:
Translated: I acknowledge your comments. Of course, it is possible to hand over the property to clients directly on site. I offer that in a message before arrival. Regarding the dust, I apologize, it may have happened that your group arrived immediately after previous clients and the person who was supposed to clean either forgot or didn't have time. I apologize again; this has never happened during several seasons. The information about WiFi is listed in the village, not in the property.
Original (Slovak): Beriem na vedomie Vaše pripomienky. Samozrejme, je ,možné odovzdať klientom objekt priamo na mieste. Veď to ponúkam v správe pred príchodom. Čo sa týka prachu, za to sa ospravedlňujem, mohlo sa to stať tak, že vaša skupinka prišla hneď po predošlých klientoch a osoba, ktorá mala upratať buď pozabudla alebo nestihla. Ešta raz sa ospravedlňujem, nestalo sa to ešte nikdy počas niekoľkých sezon. Informácia o WiFi je uvedená v obci, nie v objekte.
Translated: We were in Zázrivá for the third time. 6 adults and 3 dogs. Accommodation did not disappoint, super. Beautiful surroundings of Zázrivá. Nice people in the village.
Some individuals keep their dogs locked in cages or tied on long chains.
Restaurant on the square. Friendly service, great food.
Lúčky Spa, Orava Castle, cable car to Kriváň. From Vrátná, hike to Grúň hut.
Original (Slovak): Byli jsme v Zázrivé již po třetí. 6 už dospělých a 3 pejsci.Ubytování nezklamalo, super. Překrásné zázrivské okolí. Milí lidé v obci.
Někteří jedinci mají zavřené své pejsky v klecích nebo uvázané na delších řetězech.
Restauraci na náměstí. Milá obsluha, skvělé jídlo.
Kúpele Lúčky.Oravský hrad.Lanovkou na Kriváň. Z Vrátné, pěšky k chatě Grůň.
Translated: Cottage in a quiet location very close to the center
Original (Slovak): chata na tichom mieste v bezprostrednej blízkosti centra
Translated: Peace - beautiful nature
passage to bathroom and toilet through the bedroom (at night)
Terchová
Original (Slovak): pokoj -krasna priroda
prechod do kupelne a wc cez izbu (v noci)
terchova
Translated: Very nice cottage and surroundings, nice outdoor seating – recommended for families with children
None
Beautiful surroundings
Vrátna - Chleb is great
Original (Slovak): veľmi pekná chata aj okolie, pekné vonkajšie sedenie - odporúčam pre rodiny s deťmi
žiadne
krásne okolie
Vrátna - Chleb je super