Translated: The accommodation was excellent and overall we were very satisfied. However, we had a negative experience with the attitude of the man who hosted us. At first, he was not aware of our reservation and we had to prove it through emails and phone calls. The rooms were not heated because we did not call an hour before arrival, even though no one informed us of this requirement; we assumed that the reservation confirmation was sufficient. We were given an electric portable radiator instead. Additionally, when paying 90 € out of 100 €, he did not return the 10 € change. His unwilling attitude made our entire arrival unpleasant, and therefore we do not plan to return here.
Original (Slovak): Ubytovanie bolo výborné a inak sme boli veľmi spokojní. Negatívne však hodnotíme prístup pána, ktorý nás ubytovával. O našej rezervácii najprv nevedel a museli sme ju dokazovať e-mailami a telefonátmi. Izby neboli vykúrené, pretože sme hodinu pred príchodom nezavolali, hoci nás o tejto povinnosti nikto neinformoval, boli sme v tom že potvrdenie rezervácie stačí. Dostali sme ale elektrický prenosný radiátor. Jeho neochotný prístup nám celý príchod znepríjemnil, a preto sa sem už neplánujeme vrátiť.
Translated: Thank you for the accommodation, we liked it here.
Original (Slovak): Děkujeme za ubytování, líbilo se nám tady.
Translated: Pleasant guesthouse, we were happy with the choice.
Original (Slovak): Príjemný penzión, boli sme spokojní s výberom.
Translated: Everything was okay and in order.
Original (Slovak): všetko bolo okey a v poriadku
Translated: A cozy, comfortable apartment equipped with everything needed. We don’t have small children, but it's a lovely environment for them. There’s a restaurant available from breakfast to dinner. I will gladly return.
Original (Slovak): Prijemny utulny apartman vybaveny vsetkym, co treba. My nemame male deti, ale pre tie je tu pekne prostredie. K dispozicii restauracia od ranajok po veceru. Vratim sa rada
Translated: Food and service were fine.
Original (Slovak): Jedlo a obsluha boli fajn.
Translated: Great staff. Great owners. The room was cozy and very clean. We felt at home. I will definitely recommend it to my friends..
Original (Slovak): Skvelý personál. Skvelý majitelia. Izba útulná čistučká. Cítili sme sa ako doma. Určite odporučím ahoj svojim priateľom..
Translated: During the weekend motorcycle trip with my husband, we needed accommodation for one night. Thanks to the hostess (owner) we found not only lodging at this family pension, an excellent lunch, but also a pleasant evening after a wonderful day spent in Betliar. The chef's specialty was sensational.
The staff was excellent; Mrs. Mirka attended to us from arrival until good night very accommodatingly and friendly, swiftly, with a smile on her face, for which we are grateful.
A big "thank you" also goes to the hostess/owner, who made our morning coffee more enjoyable, spent her precious time with us, and we felt like we were at a family business.
For us it was very pleasant and satisfactory accommodation with food and perfect staff service. We hope you keep your optimism, strength, humanity, and smile in your work and your pension. We will gladly return when our travels bring us back "to your door."
Original (Slovak): Počas víkendu na motorke s manželom sme potrebovali ubytovanie na jednu noc. Vďaka pani vedúcej (majiteľke) sme našli v tomto rodinnom penzione nielen ubytovanie, vynikajúci obed, ale po nádhernom dni strávenom v Betliari aj príjemné posedenie . Špecialita šefkuchára bola senzačná.
Personál vynikajúci, pani Mirka, ktorá sa nám venovala od príchodu až po dobrú noc veľmi ústretovo a priateľsky, svižne, s úsmevom na tvári, partí jej naša vďaka.
Veľké "ďakujeme" patrí ale aj pani vedúcej / majiteľke, ktorá nám spríjemnila rannú kávu, venovala nám svoj drahocenný čas a cítili sme sa ako v rodinnom podniku.
Pre nás to bolo veľmi príjemné a spokojné ubytovanie s jedlom a dokonalým prístupom personálu. Veríme, že nestratíte svoj optimizmus, silu, ľudskosť a úsmev vo Vašej práci a Vašom penzione. Radi sa k Vám vrátime, až nás cesty znova zavedú pred "vaše dvere".
Translated: Very satisfied with the services and especially with the kind and accommodating owners of Pension TKM, who met all our requests. The host even cooked a meal according to our wishes and the hostess gave us great tips for trips and even drew the route on how to get there. I can’t forget the very kind and helpful waitress, always had a kind word and a smile for us.
Rooms clean, food excellent..
We rate this pension as an excellent choice for families with children, with many attractions like a playground, sand, slide, adults entertained by volleyball, basketball, bowling, tennis and even a swimming pool and whirlpool.
Highly recommend the stay...👍👍❤❤..and we will definitely return
The only thing we missed was a refrigerator in the room, useful in the summer
Original (Slovak): Veľká spokojnosť so službami a hlavne s milými a ústretovými majiteľmi Penziónu TKM, ktorí nám vyšli vo všetkom v ústrety. Domáci pán nám dokonca navaril jedlo podľa nášho želania a pani domáca nam dala skvelé tipy na výlety a dokonca nakreslila aj cestu, ako sa tam dostať. Nemôžem nespomenúť aj veĺmi milú a ochotnú pani čašníčku, vždy mala pre nás milé slovo a úsmev na tvári.
Izby čisté, jedlo vynikajúce..
Tento penzion hodnotíme ako výborný typ pre rodiny s deťmi, kde je veĺa atrakcií ako detské ihrisko, piesok, šmýkalka, dospelý sa zabavia volejbalom, basketbalom, bowlingom, tenisom a dokonca aj bazen a výrivka.
Doporučujeme pobyt všetkými desiatimi...👍👍❤❤..a určite sa vrátime
Jediné, čo nám chýbalo, bola chladnička na izbe, v letnom obdobi by sa zišla
Translated: Excellent and friendly staff, beautiful surroundings. Nicely coordinated rooms.
Betliar Manor and park and various others
Original (Slovak): Výborný a prívetivý personál, nádherné prostredie. Pekne zladené izby.
Kaštieľ Betliar a park a rôzne
Translated: Excellent kitchen, helpful staff, a beautiful area for children and sports activities for adults on tennis courts and bowling. The surroundings of Gemer offered us many natural and historical attractions and above all without crowds. We will definitely return here again.
Original (Slovak): Výborná kuchyňa, ochotní personál, pre deti krásny areál a športové vyžitie pre dospelých na tenisových kurtoch a na bowlingu.Okolie Gemera nám ponúklo vela prirodnych a historických zaujímavosti a hlavne bez množstva ludi.Určite sa tu ešte vrátime.
Translated: Beautiful, pleasant environment, perfect for families with children. Cleanliness also excellent.
The staff's approach requires professional retraining and handling any situations with professionalism, not emotional outbursts. Blaming guests for blown fuses, although nothing except the TV in the room was on, a person is in the shower, staff downstairs having fun and mocking, completely ignoring the outage, everything is dark and when guests point it out, they get scolded for why they didn't reset the fuse themselves, passing guests off to other guests, is so highly unprofessional that it wouldn't be allowed in any accommodation, let alone a pension. Subsequently, after clarifying the situation, a seemingly senseless employee bangs on your door saying people from unit one, who have a sleeping baby, are complaining about you, although we were in the room less than five minutes. We went to apologize to the guests in unit one for being loud, and they were complaining about us. The gentleman looks at us surprised, knows nothing about it, there was no baby in the room. Just a recommendation - dear owners, check your camera recordings twice for how sleazy your employees treat guests, especially married gentlemen who came on vacation without their wives. If you were a third-rate accommodation, the approach might be understandable, even then it's unprofessional, but your establishment holds the status of a pension and your employees should behave accordingly. I wish you all the best, and may our experience be the last negative one in your pension.
Betliar, Garden, Krásna Hôrka, Caves, Museums, Galleries... There is really a lot to see. Beautiful nature and surroundings...
Original (Slovak): Prostredie krásne, príjemné, určené pre rodiny s deťmi, ako vyšité. Čistota rovnako na výbornú.
Prístup personálnu si vyžaduje profesionálne preškolenie a zvládanie akýchkoľvek situácii s profesionalitou nie emočnými výkyvmi. Vyviňovanie hostí z vybitia poistiek, napriek tomu, že okrem TV na izbe nebolo nič zapnuté, človek v sprche, personál sa dole zabáva a posmeškuje, nerieši absolútne výpadok, všade tma a keď na to hostia upozornia, ešte dostanú karne, že čo sme si ich samy nenahodili, podhadzovanie hostí ďalším hosťom, je tak vysoko neprofesionálne, že to by si nedovolili v žiadnej ubytovni, nie to v Penzióne. Následne po vyjasnení situácie, vám ako zmyslov zbavená zamestnankyňa búcha na dvere, že sa na vás sťažujú ľudia z jednotky, ktorým spí malé dieťa, na izbe sme necelých päť minút. Išli sme sa ospravedlniť na jednotku hosťom, za to, že sme boli hlučné, a sa boli na nás sťažovať. Pán prekvapene na nás pozerá, o ničom nevie, žiadne malé dieťa na izbe nebolo. Len toľko vám odporúčam - páni majitelia, dvakrát si pozrite kamerové záznamy akým slizkým prístupom sa Vaši zamestnanci správajú k hosťom, najmä ženatým pánom, ktorý si vyrazili na dovolenku bez manželiek. Pokiaľ by ste boli treťotriedna ubytovňa, ešte by sa prístup dal pochopiť, aj keď vravím, je to neprofesionálne aj v týchto zariadeniach, ale Vaše zariadenie nesie štatút Penziónu, a Vaši zamestnanci by sa podľa toho mali aj správať. Prajem Vám všetko dobré, a kiež by naše skúsenosti boli poslednými negatívnymi vo Vašom penzióne.
Betliar, Záhrada, Krásna Hôrka, Jaskyne, Múzeá, Galérie... Je tam toho skutočne veľa. Nádherná príroda, prostredie...
Translated: We spent just under 4 days/3 nights at this family guesthouse. The rooms are tastefully furnished, very clean everywhere. The owner, Alica, is extremely accommodating and friendly. We had great fun bowling. I recommend trying the draft beer mixed by Mrs. Mirka :). You will have not only a taste but also an aesthetic experience ;). We highly praise the kitchen – the dishes are not only delicious but also pleasing to the eye. Lots of options for trips in any weather. If you can't go hiking, head to cultural monuments or caves – I recommend those even during hot weather – they are nice and cool inside. On behalf of our family, I can only recommend it. Many thanks to everyone who took care of us during these pleasant 4 days.
None
The manor house and the park belonging to the manor house.
Slovak Karst is worth a visit – many opportunities for sports and cultural activities.
Original (Slovak): Strávili sme v tomto rodinnom penzióne necelé 4 dni/3 noci. Izbičky sú vkusne vybavené, všade je čistučko. Pani majiteľka Alica je maximálne ústretová a priateľská. Super sme sa zabavili pri bowlingu. Odporúčam si dať načapovať od pani Mirky rezané :). Budete mať nielen chuťový ale aj estetický zážitok ;). Veľmi chválime kuchyňu - jedlá nielen skvelo chutiace ale aj oku lahodiace. Veľa možností na výlety v akomkoľvek počasí. Ak sa nebude dať ísť na túru hor sa na kultúrne pamiatky alebo do jaskýň - tie odporúčam aj v prípade horúčav - pekne sa v nich schladíte. Za našu rodinku môžem len odporučiť. Veľmi pekne ďakujeme všetkým, ktorí sa o nás počas tých 4 príjemných dní starali.
žiadne
Kaštieľ a park patriaci ku kaštieľu.
Slovenský kras stojí za návštevu - veľa možností športového aj kultúrneho vyžitia.
Translated: Pleasant environment, beautiful bathroom, and a nice room. Great breakfast!!! The best vegetable omelet I've ever had.
Original (Slovak): Příjemné prostredi, nádherná koupelna a příjemný pokoj. Skvělá snidane!!!,nejlepší omeleta se zeleninou kterou jsem kdy jedla.
Translated: Beautiful accommodation, countless sports activities on site, friendly and reliable staff, all the dishes I tasted were incredibly excellent, I often come this way, I have stayed in almost all the accommodation facilities in the area and I can say that this guesthouse is definitely in first place. I recommend it 10/10
Original (Slovak): Krásne ubytovanie, nespočetne veľa športových aktivít v areáli, milý a spoľahlivý personál, všetky jedlá ktoré som ochutnal boli neskutočne vinikajúce, Chodím týmto smerom často, bol som ubytovaný takmer vo všetkých ubytovacích zariadeniach v okolí a možem povedať že tento penzión je jednoznačne na prvom mieste. Odporúčam 10/10
Translated: We spent an extended weekend as a whole family at this place and I want to thank the management and staff for a perfectly done job, kind and friendly approach, excellent food, cleanliness and comfort in the guesthouse. I wholeheartedly recommend everyone to visit this guesthouse. I wish you much success and many, many satisfied customers.
Original (Slovak): S celou rodinou sme strávili predĺžený víkend v tomto objekte a toutu cestou sa chcem poďakovať vedeniu a personálu za dokonale odvedenú prácu, milý a priateľský prístup, výborné jedlá, čistotu a pohodlie v penzióne. Každému zo srdca odporúčam navštíviť tento penzión. Prajem veľa úspechov a veľa veľa spokojných zákazníkov.
Translated: Cleanliness, pleasant and professional service, good price!
Original (Slovak): čistota,prijemná a profesionálná obsluha,dobrá cena !
Translated: We spent only one night at this place during our tour of central Slovakia, but the stay was one of the best experiences of our trip. Nicely furnished rooms, accommodating staff who could read our needs at a glance, huge portions of food that tasted great. Cars parked overnight in a locked area. WiFi was a given. A nicely equipped playground right next to the guesthouse. We were lucky that there were not many guests, so the stay had a family atmosphere. Bowling finished off the good feeling from the stay. Cleanliness and order inside and outside. Pleasant owner. The accommodation was not the cheapest, but for the money, we received services comparable to Western standards. I was surprised that such a facility exists in this part of Slovakia. Thank you, and we will gladly come again. If all accommodations in Slovakia worked like this, it would be a tourist paradise.
Original (Slovak): Stravili sme v tomto zariadeni sice iba jednu noc na nasej okruznej ceste strednym Slovenskom ale pobyt patril k tomu najlepsiemu co sme na vylete zazili. Pekne zariadene izby,ustretovy personal robil co nam na ociach videl, obrovske porcie jedal, ktore skvele chutili. Auta na noc v uzamknutom areali.WiFi samozrejmostou. Pekne vybavene ihrisko hned pri penzione. Mali sme stastie ze nebolo vela hosti a tak mal pobyt rodinnu atmosku. Kolkaren zavrsila dobry pocit z pobytu.Vonku aj vnutri cistota a poriadok. Prijemna majitelka. Ubytovanie nebolo z najlacnejsich ale za svoje peniaze sme dostali sluzby, ktore znesu porovnanie so zapadnym standardom. Bol som prekvapeny, ze v tychto koncinach Slovenska existuje zariadenie takejto urovne. Dakujeme a radi prideme znova. Kiezby na SK vsetky zariadenia fungovali podobne, bol by tu turisticky raj.
